Air feels weak or lukewarm.
Low refrigerant or a stuck reversing valve, the part that switches modes, can leave your vents blowing lukewarm air.
Serving Denver, Aurora, Centennial, Littleton, Highlands Ranch, and Communities Across the Denver Metro
Heat pump problems can show up as weak heating, weak cooling, longer run times, or a system that will not start. Because the same equipment handles both seasons, one fault can affect comfort in more than one way. The first step is finding out what failed, not guessing from the symptom.
At Havana Solutions, we repair heat pumps for Denver homeowners with a full-system diagnosis, photos of what we find, and written options before work begins. If repair is practical, you see that path first, and any replacement option is explained on its own.
Covers the diagnostic visit and is credited toward an approved repair.
Every repair is tested in heating and cooling, since one heat pump does both jobs.
When the needed part is on the van, the repair is usually finished on the first visit.
Regular hours, with after-hours heat pump repair available at a different rate.
One odd cycle does not always mean something major is wrong. Pay attention when the same symptoms keep returning or comfort starts slipping in either season.
Low refrigerant or a stuck reversing valve, the part that switches modes, can leave your vents blowing lukewarm air.
On, off, on again every few minutes? A failing capacitor, sensor or thermostat is often behind it.
Some frost on a cold morning is normal. Ice that never clears points to a defrost control or airflow problem.
A clogged condensate drain can back up during a long cooling season and leak onto your floor or ceiling.
Same settings, bigger bills? A worn blower motor or clogged filter makes the system run longer for the same comfort.
Those usually point to a motor or electrical fault. Turn the system off and call before running it again.
Not sure whether repair or replacement makes more sense? We can help you compare both paths. If replacement becomes the better fit, see Heat Pump Installation & Replacement. For a newer system that needs routine care, explore Heat Pump Maintenance.
You See Both Paths Before You Decide
A repair call should not turn into a replacement pitch. If the system can be repaired, you get that option and price. If replacement also deserves consideration, we show it separately and explain why. You compare the two paths and decide what makes sense.
| Repair | Replacement | |
|---|---|---|
| When it fits | A part has failed on a system that is otherwise sound | Failures keep returning or the system can no longer keep up |
| What we check | The failed part and the parts around it | The home, the ductwork and the current equipment |
| How it is priced | Diagnostic and repair scope | Written installation quote after a site visit |
| Xcel rebate | Not part of a repair | Qualifying cold-climate projects follow the Xcel rebate process |
| Who decides | You approve the repair | You decide whether to replace |
A Clear Diagnosis Comes First
Heat pump symptoms do not always point to one simple cause. Our technician looks at the system as a whole, documents what we find and explains what needs attention before you decide how to move forward.
We use photos, options and estimates so you are not making a decision from a quick verbal recommendation. The repair price is in writing, and the work starts only after you approve it.
Owner Deivy is NATE and EPA 608 certified and remains involved in the work Havana Solutions performs. That gives homeowners a direct line to experienced technical oversight instead of a repair process that gets passed from one department to another.
From the first call to the approved repair, each step stays clear.
Call and tell us what the heat pump is doing, when the problem started and whether heating, cooling or both are affected. We confirm the visit.
The technician checks the heat pump as a whole, documents the findings and identifies what needs attention before any repair is recommended.
We explain the findings, show you the available options and give you the repair price in writing. Work starts only after you approve it.
Once approved, we complete the repair and run the heat pump through a full heating and cooling cycle to confirm it works. If anything needs follow-up, we tell you before we leave.
Tell Us What Your Heat Pump Is Doing
If your heat pump is not heating, cooling or running the way it should, give us a call. We will ask a few questions about the symptoms, how long they have been happening and what changed before the problem started.
Call (720) 659-2059 to schedule heat pump repair in Denver. We will help you book the right visit and explain what to expect before the technician arrives.
You do not need to diagnose the problem yourself. Tell us what you are noticing, and we will help you figure out the next step.
Havana Solutions provides heat pump repair in Denver, with priority coverage extending to Centennial, Littleton, Highlands Ranch and Castle Rock. Aurora is also an established service area. The same approach follows each visit: diagnose the system, show the findings, explain the options and provide written pricing. If your address sits near the edge of these areas, call and we will confirm coverage before booking.
See Service AreaGuides on heat pump care, common problems and when repair makes sense.
Who qualifies, how Xcel calculates Colorado heat pump rebates, and when the rebate payment arrives.
Google reviews from homeowners across the Denver metro.
Such a fantastic experience. My heat went out right before the Arctic front came and he made sure to come and install my furnace before we were without heat in negative temperatures. Very professional, great installation, clean work. Very knowledgeable and explained everything along the way…
Exceptional service from start to finish! I recently hired Havana Solutions to install a new heating and cooling system in my home, and I couldn't be happier with the results. From the initial consultation to the final installation, every step was handled with professionalism and expertise.
This was one of the best experiences we have ever had with any company. Their prices were extremely reasonable and the customer service was absolutely amazing. we had our air-conditioning go out in the middle of summer and he came afterhours to help us with our issue…
Great experience!. The technician came to my home fast because my furnace wasn’t working and my house was getting cold. The technician said there was a problem with a limit switch that went bad. I didn’t understand what he meant because I have no idea about furnaces…
Deivy installed a new furnace and thermostat in my home. He was prompt, courteous, conscientious and knowledgeable. He answered all my questions and was very thorough in all he did. He cleaned up when the job was done. He was a very pleasant person to have in my home…
I had an amazing experience with this company!!! The customer service is outstanding , “Havana solutions” exceeded my expectations, this is my 3rd time with this company and after trying several other companies, I finally found the perfect fit with this one…
Called on weekend got immediate response, had to get replacement part. Returned next day and repaired to my satisfaction! 100% happy with price and work ethics and a job well done!
The diagnostic visit is $70, and it is credited toward the repair if you approve the work. After that, the price depends on the part and the condition of the system, and you see it in writing before any work starts.
The visit starts with a full-system check. We document what we find, explain the repair options and give you the price in writing before work starts.
Yes. Havana Solutions works on all major brands and is not tied to one manufacturer, so the heat pump you have now can be diagnosed and repaired.
Yes, when the rest of the system is sound. If repairs keep coming back or the system can no longer keep up, we quote a replacement on its own so you can compare.
Only if replacement is worth considering. You still get the repair price first, and the replacement is priced separately so you can decide which path fits.
Yes. After-hours repair is available at a different rate from our regular 8am to 5pm hours, and you hear the rate before the visit is confirmed.
One diagnosis, clear repair options.
Tell us what your heat pump is doing and when it started. We will diagnose the whole system, show you what we find and put the repair price in writing before any work begins.
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